Customer Success Story - HP hotel| OTA Insight

About Herodion and Philippos Hotels

HP Hotels & Restaurants is a privately held company, run by the same family for more than four decades. The Herodion (4-star) & Philippos (3-star) are located in the heart of Athens in the historic area of Plaka. These properties are situated just under the sacred rock of Acropolis and next to the thoughtfully designed Acropolis Museum. The Herodion features an elegant rooftop Bar & Restaurant and Gargaretta, a street Bistro that sits just across from the hotel.

OTA: Tell us about your market. How competitive is it? How seasonal? And what sort of customer base do you serve?
Our properties are located in the centre of the Greek capital city, the “hottest," most dynamic zone of the Athenian tourism, and operate 12 months a year. As the competition grows and the demand changes rapidly, it is important that we are updated regarding prices and market developments - which have to be monitored multiple times a day.

Our guests usually visit us for leisure, business, city break, educational trips, and conferences. OTA Insight allows us to access price changes and gain a clear understanding of the market as we get direct and valid information.

Herodion-pointa-acropolis-museum

ΟΤΑ: Our users usually talk about how Rate Insight saves them time. If this has this been your experience, in what ways has it made your day-to-day tasks more efficient?

Rate Insight is a valuable tool. It helps me to improve our pricing strategy as well as comprehend how the market works. What is quite unprecedented is how quickly we can now make crucial decisions, which previously required hours of analysis and data collection. Now, with the daily reports, decisions are made promptly, saving several man-hours per month.

ΟΤΑ: What would you say to other hoteliers weighing up whether to use Rate Insight?

Hotel Revenue Managers should try Rate Insight and also Market Insight, which I had the opportunity to use on trial mode. It will help them gain a better understanding of the market as a whole, their placement and performance, and ultimately increase their profit. In general, hotels can only benefit from the platform!