Prior to using Rate Insight it was very difficult for us to know how to align our prices correctly with the competition. The arrival of Rate Insight has made my job easier and our positioning more appropriate. Before using Rate Insight, we would usually look at OTAs and compare our rates to our competitors. With Rate Insight, we have access to all competitor rates at the click of a button.
We also used to have to do everything manually and complete an Excel file with all our competitor’s rates. As far as Revenue Insight is concerned, this tool allows us to know exactly who is coming to the hotel, by what means, within what timeframe, with what volumes. With this information we can review our prices based on all this data and thus position ourselves correctly in relation to our occupancy and the competition.
"Since using Rate and Revenue Insight, we have been able to save a huge amount of time in our decision-making, spending much more time on accurate data analysis."
It is very important to be able to react quickly to demand. You don't want to spend hours going through reports manually because they will be out of date by the time you finish. With Rate Insight, I can perform live shopping in 2 minutes, and with Revenue Insight, I can collect all our room data in one place. Using Rate insight, we can quickly apply comparison filters and we can also check the evolution of our pricing on any given date, over time.
The new "Strategy" module is also a great asset to have a summary of the pricing for the coming weeks in one click. Using the Revenue Insight tool, the flexibility of being able to filter all the data in a way that is most relevant to our needs is a feature that I really appreciate. On top of that, everything can be exported to excel. The tool provides a very effective, visual way of presenting results, especially to management - the dashboard is also simple and easy to use.
"Using the Revenue Insight tool, the flexibility of being able to filter all the data in a way that is most relevant to our needs is a feature that I really appreciate."
"Revenue Insight allows us to know exactly who is coming to the hotel, by what means, within what timeframe, with what volumes."
Despite the current economic situation, it is important not to miss the boat and risk being left behind once the situation improves. The tools that OTA Insight provide cost very little money in the end for all that it brings us. They wouldn't have to think about it too long, the tool will start to benefit them after a few weeks of use and for a very attractive price.