We like to focus on giving you useful and timely self-service support so that you can get the answers you need without having to wait for someone to get back to you. But for those complicated questions that need the human touch, our Customer Success team is just a click away. We aim to get back to you within 5 minutes, but we are generally much quicker than that.
Yes, we do. We offer help tutorials within the platform to guide you through our products.
Yes, you can. We have a portal available to our users within the platform where you can see what new features / products we are working on and the ones that we have released.
We thrive on customer feedback, so you can post your own ideas and vote for others to keep our solutions constantly innovating.
Yes, our contracts are usually signed for 1 year. We have very clear T&Cs here.
OTA Insight does not manage the relationship with your benchmarking tool. You will need to have an opened account with any of the benchmarking companies like STR, Benchmarking Alliance, Fairmas and OlaKala / MKG to ensure a seamless connection.
To complete Benchmark integration please contact email@example.com with your unique ID.
Advanced anomaly detection and automated integrity control ensure the industry's most accurate, complete and reliable data.
Our easy-to-understand dashboard with real-time data and instant drill-down capabilities enables our customers to spot and leverage opportunities.
Our 24/7 support ensures peace of mind across all time zones.